Returns & Exchanges
At MO&Co., we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned or exchanged within 14 days of receipt, provided they are in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Log in to your MO&Co. account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Authorization Number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Attach Shipping Label
Affix the pre-paid return shipping label provided in your original package to the outside of the box, ensuring any previous delivery labels are covered.
- 4.Drop Off and Track
Deliver your package to the nearest authorized courier location and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.